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SCHEDULE A CORE RETURN

As you may know, returning the core of your transmission can save you a lot of money while allowing you to retain the warranty on your new Monster transmission. Here at Monster Transmission & Performance, we strive to make the process of buying a transmission as simple and painless as possible. One of the ways we provide for you to do this, is to simply complete the form below. You may also set up a call with one of our Core Return Specialists to schedule the return of your transmission's core.

ALL PICKUPS WILL BE SCHEDULED FIVE BUSINESS DAYS FROM TODAY: 7/24/2024

Core Policy:

  • Schedule core within 14 days of it being shipped out. By calling 800-708-0087 extension 3. (Core Return)
  • Core needs to be received in-hours within 30 days of it being shipped out.
  • The core includes both Transmission and torque converter.
  • If the core is not received within 30 days of the ship date, warranty will only be able to be obtained by paying the core fee. Otherwise, the order will be excluded form ANY and ALL warranty coverage
  • If you would like to send in your core to build, the warranty will be in effect on the ship date.
  • All cores have a non-refundable $200 shipping fee.
  • ALL core return shipping is non-refundable after 30 days
  • Once core is received the warranty is activated. If a cre deposit was paid,, then we will issue a refund. This usually takes anywhere from 10 to 20 business days, but can take up to 30 days to process.

Information for pick up:

  • Drain transmission and torque converter as much as possible.
  • Strap down the core to a pallet or crate.
  • Remove any external parts. Any external parts received will not be returned.
  • Once your transmission is scheduled for shipment, please print out three copies of the bill of lading. Once copy should accompany the transmission.
  • Give the remaining two copies to the driver that is picking up the transmission, who will return a copy to you with your transmission's tracking information, as a receipt.
  • If your transmission came in a pod, the core will have to be returned with the pod, to receive a full core deposit and/or activate your warranty.
  • The core should not be cracked or damaged in any way. If the core is not a usable core, the warranty will not be activated. If you have a core deposit, it will be eligible for up to 25% of the refund.

DON'T MISS OUT!